Burley Street Surgery

Burley Street Surgery, Burley Street
Elland, HX5 0AQ
T: 01422 372057 F: 01422 311563
E: burleystreetsurgery@nhs.net

CQC Quality Report & Patient Survey

CQC Quality Report January 2016

Click Here For Report

Patients’ Survey GP Access Results

This is a survey sent out by NHS England to patients twice each year to assess their experience of the access and quality of care they receive from their GPs.  Below are the results which were published following the survey in July 2014:

  1. Were able to speak or get to see a GP of their preferred choice: 96%
  2. Find their experience of making an appointment as good: 92%
  3. Usually wait 15 minutes or less after an appointment time to be seen: 69%
  4. Last Nurse they saw or spoke with was good at giving them enough time: 93%
  5. Ease of accessing the GP’s surgery by phone: 98%
  6. Last time they saw or spoke to a Nurse, this person was good at treating them with care and concern: 92%

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